The eCommerce business is set to grow by leaps and bounds in the coming years, thanks to the digitisation of operations. This move towards digitalisation is offering greater visibility of operations, while also improving flexibility in terms of order management. In short, digitisation is giving the eCommerce business a much-needed boost.
There are numerous ways in which digitisation is benefiting the eCommerce business. Perhaps most importantly, it is providing customers with greater transparency into the operations of businesses.
This increased visibility gives customers confidence that they are dealing with a reputable and reliable company. In addition, digitisation is making it easier for businesses to manage orders and track inventory levels. This improved efficiency saves businesses time and money, both of which are crucial in the highly competitive eCommerce landscape.
It is clear that digitisation is playing a major role in renewing the eCommerce business. By making operations more transparent and efficient, businesses are able to gain a competitive edge and better serve their customers. In the coming years, we can expect to see even more businesses embracing digitisation in order to stay ahead of the curve.
How will this help your business?
There are many ways that digitisation can help your business. Perhaps most importantly, it will provide customers with greater transparency into your operations. This increased visibility will give customers confidence that they are dealing with a reputable and reliable company. In addition, digitisation will make it easier for you to manage orders and track inventory levels, which can help improve efficiency and save you time and money. As such, investing in digitisation is a smart move for any eCommerce business looking to stay competitive in today’s rapidly changing marketplace.
Ways in which digitisation is evolving the b2b eCommerce business
a. Powering a higher level of visibility
In the past, both the business and b2b buyers would have to wait for days or weeks on end to know what was happening with their order.
Post digitisation, the b2b logistics based businesses have become increasingly aware of order fulfilment systems. Simply by clicking onto a cloud-based software dashboard, both the buyer and the seller get to know the status of orders that may include information like when the order was raised, the current stage that it is in while on the pipeline and the eta by which the given order will be completed. Also, integrations like last-mile tracking make delivery and dispatch equally easy, in turn promoting the overall visibility of business operations and elevating buyer experience.
b. Improved flexibility in order management
With digitisation, an eCommerce business is able to forecast the demand and supply based on current market trends and ramp up or level production. This helps in faster and more efficient delivery methods and also helps businesses build processes to adapt to ever-changing market scenarios. Based on data analytics, a business is able to meet demand with supply to maintain a positive impact on the bottomline.
c. Speedier order fulfilments
Through digitisation, order fulfilment can be a breeze and the timeline between raising an order and completing dispatch is drastically reduced to enhance business efficiency. To make such a system possible, several factors come into play that including route optimisation, automated job management and last-mile delivery analytics among others. Such technologies, assist the drivers to make speedier deliveries, helps a business automatically allot tasks based on the availability of personnel and track shipments from the warehouse till the designated location with ease. All these implementations work in sync to establish a speedier order fulfilment system.
Are you ready to reap the rewards of digitisation for your business? Investing in route optimisation software is not a guarantee of success. It’s about how you maximise the features available and use them to streamline your services to your clients.
Reduce route planning time and cut your KM’s with SolBox’s intelligently simple dynamic algorithm. Digitally create manifests, evenly spread loads across your drivers while automatically notifying your customers on their ETA. Have full control of your fleet and orders while reducing your cost to serve.
8 Powerful eCommerce Digitisation Features That SolBox Offers:
- Bulk Order Import
- Job scheduling & Dispatch
- Dynamic Route & Load Optimisation
- Driver Prestart Safety Inspections
- Driver Mobile App
- Automated Customer Notifications
- Digital Proof of delivery
- Heavy Vehicle Navigation
With SolBox’s SMARTMove Live, make the most of your pain-free route planning for your business. Get in touch with us today.